Hi Kathleen! It was a pleasure speaking with you today, and we sincerely apologize for the USPS delivery delay. It's quite rare, but in a few situations (maybe 1 in every 500 orders), packages get stuck in the USPS delivery process. As discussed, I'll call the USPS Select Service Center to see if they can track down the package. I'll be sure to follow up with you again early next week. Please accept our apologies again for this delay, and we'll be sure to make it right, if the package is lost or if we experience any other delays. So sorry this happened with your order!!